PRIVACY & COOKIES

 

PRIVACY NOTICE


1.    SCOPE
Trust is at the heart of our business and we take your privacy seriously.
This privacy notice (“Policy”) applies to the use of your Information by Select Global Events Ltd with company number 012877797, a company registered in England and Wales with its registered address at C2 The Knoll Business Centre, Hove, BN3 7GS, East Sussex, UK (“Select Global Events”, “we” “us” or “our”).
We use your Information in accordance with this Policy in our capacity as a Data Controller, in respect of each of our business activities including events, websites, applications and supplementary or related services (each a “Service”).
In this Policy:

 “Data Controller” means the entity which determines the purposes and means of processing Information;
“Event” means a physical or digital event hosted by us or on our behalf; and
“Information” means any information relating to an identified or identifiable person.

  2.    YOUR INFORMATION 

  2.1.  How we collect it:
(a)    We collect your Information when you:
(i)    Contact us;
(ii)    Visit our websites or other applications;
(iii)    Register to attend an Event;
(ii)    Apply for a stand;
(iii)    Attend an Event;
(iv)    Download content from our website;
(v)    Register for a newsletter;
(vi)    Subscribe to a publication;
(vii)    Subscribe to an "on demand" service
(b)    We automatically collect your Information (for example as set out at Section 2.2(f) (“What we collect”)) when you use our websites and/or applications, including through the use of cookies. Please see our Cookies Policy for more details.
(c)    We may collect your Information from publicly available sources and selected third parties such as analytical, technical and aggregator service providers, in accordance with this Policy.

  2.2.    What we collect:

(a)    Contact details, such as your name, email address, postal address, social media handle and phone number;
(b)    Your job title and organisation;
(c)    Account login credentials;
(d)    Other account or Event registration and profile information, such as educational, employment and professional background, dietary and accessibility requirements;
(e)    Payment information;
(f)    Comments, feedback and other information you provide to us including when you engage with our customer support team;
(g)    Interests and communication preferences;
(h)    Information about how you and your device(s) interact with our service(s), including technical identifiers, usage data, and location analytics.

  2.3.    How we use it:

Depending on which Service you use, your relationship with us and how you interact with us, we use your Information as set out in the table below, that also sets out the legal basis for using your Information.  Where we use your Information for a legitimate interest, we balance this interest against your privacy rights to ensure it does not override or materially impact on your privacy rights.  

Legal Basis
Type of Use
1.    Perform the Services requested by you
(a)    To perform a contract with you;
(b)    For our legitimate interest in monitoring your use of and improving the Services;
(c)    To comply with our legal obligations;

2.    Manage your access to and use of the Services;
(a)    To perform a contract with you;
(b)    To comply with our legal obligations ;
(c)    For our legitimate interest in improving, customising and enhancing our Services;



3.    Deliver customer care, technical support and security;
(a)    To perform a contract with you;
(b)    For our legitimate interest in developing our relationship with you and proving enhanced services to you;


4.    Provide you with updates, operational announcements and other news in relation to the Services;  
(a)    For our and certain third parties’ legitimate interests in providing additional or new services to you;



5.    Deliver targeted advertisements, promotional communications, notices and other information related
to services provided by us, our affiliates and third parties, such as exhibitors, sponsors and media partners
(subject to Section 2.4 (Direct Marketing);
(a)    To perform a contract with you;
(b)    For our legitimate interest in monitoring and improving our relationship with you;



6.    Call monitoring for training and quality monitoring purposes, including the recording of sales
and/ or marketing calls made to you.    
(a)    For our legitimate interest in in improving, customising and enhancing our Services;
(b)    For our legitimate interest in developing our relationship with you and providing
enhanced services to you;



7.  Invite you to take part in user testing and surveys, competitions and promotions;    
(a)    For our legitimate interest in improving, customising and enhancing our Services;


8.  Identify usage trends and develop data analysis, including for research, audit,
reporting and other business purposes;
(a)    To perform a contract with you;
(b)    For our legitimate interest in offering or delivering ancillary or complimentary
services to you;
(c)    To comply with our legal obligations;
(d)    In certain circumstances, where you have provided consent;



9.   Disclose data to selected third parties in accordance with this Policy;
(a)    To perform a contract with you;
(b)    For our legitimate interest in resolving disputes and enforcing our agreements.


10.   Send you notices and requests in relation to the Services, for example to collect payment.    


 

2.4.    Direct Marketing

We will only contact you with direct marketing communications (“Direct Marketing”) where we are
lawfully permitted to, or have a lawful basis to do so because you have engaged with us by requesting information or using our Services, unless you have opted out of receiving Direct Marketing. You
may opt out from receiving our Direct Marketing at any time by using the “unsubscribe” or “manage
your preferences” link included within each communication, or in the case of telephone marketing by notifying us on the call.
3.    Third Parties

3.1.    Service Providers
We use a variety of third party service providers to enable us to operate our business.
They process your Information on our behalf where necessary in relation to:

(a)    The facilitation of services you have requested from us;
(b)    Data storage and hosting;
(c)    IT Security;
(d)    Workplace productivity and e-mail;
(e)    Customer relationship management;
(f)    Marketing automation, solutions and analytics;
(g)    Communications services;
(h)    Project management and Event planning systems;
(i)    Event sponsorship for purpose of improving delegate experience;
(j)    Event experience services, including analytics;
(k)    Website and application development and hosting;
(l)    Accounts receivable, accounts payable and credit control; and
(m)    Professional advice (e.g supplied by accountants, tax specialists, financial advisors, lawyers and other specialists).

3.2.    Other Third Parties

We may share your Information with:
(a)    Our affiliates: our affiliate partners to better develop, modify, enhance or improve our services and/or communications for the benefits of our customers.
(b)    Purchasers or sellers of a business or asset: in the context of a sale, merger or acquisition, to facilitate such a transaction and/or enable your interaction with the Event despite any change in ownership.
(c)    Business partners: we work with businesses to provide goods and services that are
complimentary to our own. We only share information with them where (i) you have requested
services from us that they provide or (ii) you explicitly consent.
(d)    Google Inc.: as part of the Google Analytics service, information is shared with Google on an aggregated and anonymised basis. For more information please see the partners page of
Google’s privacy policy located here: https://policies.google.com/privacy/partners?hl=en-GB&gl=uk.
(e)    Event attendees, exhibitors, partners and/or other participants where you have specifically requested a networking service from us in relation to an Event including the sharing your Information with these third parties.
(f)    Event sponsors when you register for, or attend a session or other part of our Event(s) that is sponsored by them.
(g)    Event exhibitors when you visit that exhibitor’s stand and permit your visitor badge to be scanned at their stand.  


3.3. Third Party Websites If you choose to visit a third party website in relation to our services, please be aware that your Information will be used in accordance with the privacy policy of that third party as published on their website, over which we have no control.

4.    Data Retention

We retain your Information for no longer than necessary in respect of the purpose(s) for which it was collected. Our data retention procedures take into account the extent to which retention of your Information is required to best provide you with and develop our products and services, manage your relationship with us, meet our statutory, contractual, legal, accounting and audit obligations. If we have anonymised your Information we may continue to use this information indefinitely.

5.    Transferring your Information outside the EU

The information you provide to us may be transferred to countries outside the European Economic Area (“EEA”), including for example if our affiliates, services or servers or those of our service providers are from time to time located in a country outside of the EEA. If we transfer your information outside of the EEA, we will take appropriate security and other measures with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy and as required by law. These measures may include entering into contracts that require the protection of your Information and/or specific
contractual terms approved by the European Commission.

6.    Data Security

We employ appropriate technical and organisational security measures to protect your Information, including from accidental loss, unauthorised use or disclosure.  

These security measures include:

(a)    Limiting access to your Information to those who have a genuine business need to access it,  
who do so in an authorised manner and subject to a duty of confidentiality.
(b)    Maintain the integrity and availability of our technology systems;
(c)    Ensuring adequate data and disaster recovery processes; and
(d)    Monitoring the effectiveness of our security  measures.
 
We have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

  7.    Your Rights


You have the following rights in relation to your Information:

(a)    request access to your Information and information regarding our use and processing of your Information;
(b)    to request the correction or deletion of your Information;
(c)    to request that we restrict our use of your Information;
(d)    to have your Information transferred to another data controller;
(e)    if we rely on your consent to process your Information, to withdraw such consent;
(f)    to object to the processing of your Information for certain purposes.

In addition to your ability to prevent Direct Marketing in accordance with section 2.4 (“Direct Marketing”), you can exercise your rights by writing to us at C2 The Knoll Business Centre, Hove, BN3 7GS, East Sussex, UK or sending an email to data@selectglobalevents.com.

 
8.    Sensitive Information


If necessary to enable you to fully benefit from and participate in our Services we will process your dietary restrictions or preferences, or physical requirements, only with your explicit consent.
We do not otherwise knowingly or intentionally collect Sensitive Information and we request that you do not submit Sensitive Information to us. If you inadvertently or intentionally submit Sensitive Information to us, you will be considered to have explicitly consented to us processing it for the purpose of its deletion.
In this Section 8, “Sensitive Information” is information about an individual that reveals their racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, information concerning health or information concerning a natural person’s sex life or sexual orientation.

 
9.    Minors


We do not knowingly contact or collect Information from persons under the age of 16 (“minors”).
If we become aware that a minor has provided us with Information, we will take steps to delete such information.

 
10.    Complaints and Questions


If you wish to raise a complaint or question about how we use your Information, please contact us at data@selectglobalevents.com and we will strive to assist you.  If you are unsatisfied, you may also contact a data protection supervisory authority, for example he UK Information Commissioner’s Office.

 
11.    Changes to this Policy


We will occasionally update this Policy by posting a revised version on our website(s). We encourage you to periodically review our website(s) and this Policy to be informed of how we use your information.
This Policy was last updated on 01.10.21

 Cookies

1.1 This privacy notice (“Policy”) applies to the use of your Information by Select Global Events Ltd with company number 012877797, a company registered in England and Wales with its registered address at C2 The Knoll Business Centre, Hove, BN3 7GS, East Sussex, UK (“Select Global Events”, “we” “us” or “our”).

 

1.2 “Cookies” are small pieces of information that are placed on your computer or any similar device you use to access websites, which store and may track information about your use of the website. Certain Cookies will only last for the duration of your session and expire when you close your browser; others are used to remember you when you return to the website and will last for longer.

1.3 We use Cookies to evaluate and personalise your experience of our websites as well as ensure their performance, including as follows:

a. Create specific log-in sessions so that page requests are delivered securely and effectively, ensure website capacity and store your service and product selections (“Strictly Necessary” Cookies);

b. Recognise repeat visitors to our websites and their preferences to deliver a more tailored experience (“Functional” Cookies);

c. Improve the performance of website(s) and learn which parts are most popular to visitors; whereby we gather statistical information including device-specific data (e.g the IP address of the device in an anonymised format, browser information, location; referring domain; pages visited, and the date and time when website pages were accessed) (“Performance” Cookies);

d. Customise promotional content placed on our websites and gather information through our advertising partners about the websites you visit, to serve interest-based advertisements (“Targeting” Cookies).

1.4 Some of the Cookies used on our websites are set by us and some are set by third parties who are delivering analytics and other services on our behalf. Cookies set by third parties will enable third party features to appear on a website and may track your activity on multiple websites.

1.5 In addition to Cookies, tracking gifs may be set by us or third parties in respect of your use of our websites. Tracking gifs are small image files within our website or other content such as newsletters that enable us to understand which content is of interest to you.

1.6 The main Cookies we use are as follow:

JSESSIONID
Preserves users states across page requests.

CFTOKEN
This cookie is used to determine which type of device the visitor is using,
so the website can be properly formatted - This information is stored in
the "CFID" cookie.

_ga
Registers a unique ID that is used to generate statistical data on how the visitor
uses the website.

_gat
Used by Google Analytics to throttle request rate

_gid
Registers a unique ID that is used to generate statistical data on how the
visitor uses the website.

_pk_id#
Collects statistics on the user's visits to the website, such as the number of visits,
average time spent on the website and what pages have been read.

_pk_ses#
Used by Piwik Analytics Platform to track page requests from the visitor during the
session.

CFID
This cookie is used in context with the "Cftoken" cookie. The cookie stores a specific
ID for the visitor and the visitor's device and browser.

IDE
Used by Google DoubleClick to register and report the website user's actions after
viewing or clicking one of the advertiser's ads with the purpose of measuring the
efficacy of an ad and to present targeted ads to the user. test_cookie
Used to check if the user's browser supports cookies.

VISITOR_INFO1_LIVE
Tries to estimate the users' bandwidth on pages with integrated
YouTube videos.

YSC
Registers a unique ID to keep statistics of what videos from YouTube the user has seen. yt-remote-cast-installed
Stores the user's video player preferences using embedded YouTube video yt-remote-connected-devices
Stores the user's video player preferences using embedded YouTube video yt-remote-device-id
Stores the user's video player preferences using embedded YouTube video yt-remote-fast-check-period
Stores the user's video player preferences using embedded YouTube video yt-remote-session-app
Stores the user's video player preferences using embedded YouTube video yt-remote-session-name
Stores the user's video player preferences using embedded YouTube video

DEFAULTLOCALE
Unclassified

1.7 More information about Third Party Cookies and how to restrict or block these Cookies can be accessed by following the link to the third party’s website.

1.8 You have the right to reject Cookies at any time, however parts of our websites may not function fully when certain Cookies are disabled.

1.9 For more information about Cookies including how to block them, please visit www.youronlinechoices.com/uk/ and https://allaboutCookies.org/.

1.10 This Policy was last updated on 1st October 2021


Address

RAI Amsterdam
Europaplein 24
1078 GZ Amsterdam
1070 MS Amsterdam
The Netherlands
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Contact Email
Contact Number
0044 (0)1273 980716
 

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